Helnan Royal Palestine Hotel - Montazah Gardens

I really enjoyed my stay there, fantastic staff. A very comfortable welcoming hotel what makes it stand out is the amazing staff!!! reception. Radwaa Ahmed and Ahmed are really professional, nice, well trained, and polite!!! Housekeeping Azza was great attentive and very polite! Guest relation department very nice and helpful especially Youwana!! Romm service department is very professional fast service, and I would like to thank Adel for his great service! Restaurants wide variety and great food and perfect staff even the ice cream outlet was great quality and nice staff You have a great beach and wonderful surroundings, very comfortable rooms and great views. Private parking Thank you, Ashref! Thanks to everyone. I sure hope to see you soon!!

The hotel is located in the Montazah garden area, a true oasis in Alexandria, we got a lovely room on the Higher floors and could see the Beaufitul King Farouk palace right from our balcony, not to forget the marvellous sea view, especially at sunset. The hotel is also near the Tea Island and one can get there by the free shuttle service offered by the hotel, its location is truly beautiful and highly recommended for someone looking to see the Palace, the sea and Tea island. The Montazah garden area is truly exquisite and we enjoyed taking a night stroll, the area is very safe and you can enjoy the marvellous sea view.

The experience at Helnan hotel Palace was truly exceptional. Staying at this hotel made us feel detached from the present, offering a tranquil haven of peace, serenity and a picturesque view. Our room was spacious, clean and with a balcony where we spend most of the time, the bed and pillows was comfortable too. The staff in the hotel were exceptional, they made sure we have the best view and comfort during our stay. We didn't get the chance to try their restaurants though. We'd surely stay again at this hotel on our next visit to Alexandria.

Great hospitality, loved the staff and service. The Birthday cake surprise for my mom was a beautiful gesture. The rooms are lovely and clean. What a great hotel to stay in. My mum and I tried the aroma massage, which was so good and relaxing. The beach area is one of the good spots in Alexandria that felt like a pool with no waves.